Sigma Lens Warranty Canada

Just got this email back from sigma warranty repair in canada. This is absurd that you have to pay for service for a product that was purchased properly from a reputable company with international warranty.

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Any sigma product that is not imported by gentec international or purchased from an unauthorized canadian sigma dealer will.

Sigma lens warranty canada. Sigma offers a 90 day warranty for factory refurbished products. Sigma warranty additional terms and conditions. If you wish to purchase replacement parts or accessories such as lens hoods lens caps thumb screws or usb cables please contact your closest authorized sigma canada dealer.

Browse sigma lenses including over 45 camera lenses available for most major mounts including sigma canon nikon sony pentax and micro four thirds systems. If the damage is caused during service performed by someone other than a sigma corporation of america service center or authorized repair centers. To qualify for the warranty please provide proof of purchase from and authorized canadian sigma dealer.

Cameras and flashes come with only a 1 year international warranty. Sigma lenses have a 1 year international warranty. About the original reciept and if it is a canadian lens and i am still awaiting a responsestarting to smell kinda fishy to me.

Program may be withdrawn without notice. Even if the lens is from out of the country sigma should still be willing to fix it under warranty sigma does not seem to really have grey market stuff like that. If you purchase a lens out of the us from an authorized sigma dealer and the lens was imported into the us by sigma america it will be covered by sigma japans one year international warranty and subject to a 5000 service fee the first time it is sent to us for service as we do not sell in the us.

Ex lenses come with an additional 3 year extended warranty for a total of 4 years. Visit the sigma warranty page for full details. The extended service protection becomes void in the following cases.

Sigma canada and gentec international stand behind their products with warranties that will ensure your products top performance. Replacement parts and accessories. Warranty this item features a 7 year canadian warranty offered by gentec international in canada only.

My sigma 85mm requires some calibration surprise surprise. The seven year warranty is limited to sigma lenses. For any product purchased after may 1 2009 non ex lenses come with an additional 2 year extended warranty for a total of 3 years.

Thank you for your email. Warranty registration is required within 30 days of purchase to validate the canadian warranty. Great lens just has some focus issues at 20.

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